Shipping policy

We understand life can get hectic, that’s why our DPD delivery service is tailored to fit around you. To assist with tracking your order, we recommend downloading the relevant courier app. This service is available once your order has been dispatched and courier confirmed. To download the DPD App – click HERE to find out more.

Enjoy Free Next Working Day delivery on orders of £50 and over across UK Mainland (exclusions apply) placed before midday, Monday to Friday. Orders received after 12pm Monday to Friday, or at the weekend will be processed and dispatched the following working day. All orders with a value of £49.99 and under will be charged at £5.99 for standard delivery. Your order will be processed and dispatched within 3–5 working days.

Delivery options and charges

Destination	Order value	Service	Delivery time	Cost
UK Mainland	£50 and over	Next Working Day (DPD)	Next working day if ordered before 12pm, Monday to Friday	Free
UK Mainland	£49.99 and under	Standard (DPD)	3–5 working days	£5.99
Highlands, Islands & Offshore*	Any order value	Standard (DPD)	3–5 working days	£12.99

*A charge of £12.99 for standard 3–5 day delivery applies to the Scottish Highlands and Islands, Northern Ireland, the Channel Islands, the Isle of Man, the Scilly Isles and the Isle of Wight. The postcodes that this applies to are as follows: BT1-94, AB31, AB33-38, AB45, AB52-56, FK17-21, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, JE1-5, GY1-10, PO30-41, IM1-9, TR21-25.

Next Working Day delivery

Orders for Next Working Day Delivery must be placed before midday and are not applicable on weekends and bank holidays. While DPD aims to deliver your order the next working day, please note that this service is not guaranteed and may be affected by factors beyond our control, such as:

• High demand periods (e.g., Black Friday, Christmas)
• Adverse weather conditions
• Courier network delays

Although delays are rare, we recommend allowing extra time for urgent orders. Once your order has been dispatched, you will receive a tracking link to stay updated on its progress. If your parcel is delayed, please contact DPD directly for real-time updates or reach out to our customer support team for assistance.

Couriers

Most of our parcels are sent via DPD courier service. In rare circumstances, we reserve the right to utilise alternative courier services to ensure the timely delivery of your goods.

Cancellations

In case the Customer feels the delivery is delayed in such a way that they no longer wish to fulfil the purchase, it is the Customer’s responsibility to cancel the order. In case the order has been dispatched, you can cancel your order at any time up to 14 days after you receive it. If it has already been dispatched, you can refuse delivery or return it using our Returns Policy.

If a product has been discontinued, Stearn Electric Company Limited, trading as Beam Group acting as Beast UK has the right to cancel the purchase and refund the paid amount to the Customer. Stearn Electric Company Limited, trading as Beam Group acting as Beast UK will notify the customer if a replacement or equivalent product is available.